Free one-time online exploratory management consultancy. (Find your ideal business partner & trusted advisor today)
About Destined Global (Partner & Trusted Advisor)
Our Experience
We altered direction after over 25 years of building, operating, and managing various international operations within various organizations across multiple industries. Now, we share our passion by helping others to build, set up, and transform their Contact or Digital Engagement Centers to deliver seamless and memorable customer experiences. We have designed our engagement model and ramp-up process to empower your team and outfit them with the tools and systems they need to succeed. Talk to us today about how we can support your new start-up, grow your current business, limit your staff turnover, and put you on a solid track to success, growth, and profit.
Our Approach
We seamlessly deliver services to our valued clients through comprehensive consultation, strategy definition or creation, operational execution, and customer-centric engagement to help identify gaps and opportunities. Every assignment or project comes with a comprehensive report, a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer an end-to-end suite of quality products to help you get there quickly and smoothly. That’s how we ensure your success.
Why Us?
Business mentors, partners, and trusted advisors are critical, so we're selective regarding client selection. We want to give each of you the time and guidance you deserve. Call us today if you're seeking a strategic alliance with the right partner or a unique skillset or tool. Together, we'll create and refine your plan for success. We didn't get there alone. And neither will you. partner & trusted advisor
Meet Our Founder | Managing Partner | COO - Jezreel Manuel
With over 25 years of expertise, Jezreel Manuel is an accomplished leader in business and CX innovation, operational excellence, and customer engagement. Based in the Middle East, he is widely regarded as an expert and trusted advisor in Customer Experience (CX), Digital Modernization, Business Process Outsourcing, Operational Excellence, Customer Experience (CX), digital modernization, having consistently delivered impactful results on a global scale.
Jezreel is known for his ability to combine advanced technologies with practical human insight. He has spearheaded and expanded multiple start-up and greenfield projects across the U.S., Europe, Africa, and the Middle East.
Jezreel’s leadership includes senior roles at stc, Multichoice, Woolworths Financial Services, Econet Wireless, and Internet Solutions, where he drove strategic initiatives and optimized performance.
As the Managing Partner and Chief Operating Officer
of Destined Global, Jezreel now dedicates his efforts to guiding organizations through CX transformation, BPO optimization, and digital growth, harnessing AI and automation to unlock new levels of efficiency and long-term success.